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Exchange and Refund Policy – ​​J-Fête Extrême

At J-Fête Extrême, your satisfaction is our priority. Please review our exchange and return policy:

Costumes

Costumes can be exchanged within 14 days of purchase, for a different size or for store credit.

From October 10th, costumes are only exchangeable for a different size.

From October 24th onwards, all costume sales are final.

If a costume has a manufacturing defect, please contact us and we will arrange an exchange or a refund.

Party supplies

All unopened party items can be returned for a refund within 30 days of purchase.

To make a request, contact us at j-feteextreme@hotmail.com.

Items are final sale

For hygiene and safety reasons, the following items are final sale:

Bags of balloons

Makeup

Contact lenses

Wigs

Tights

If an item is defective or you received the wrong product, please contact us at j-feteextreme@hotmail.com. We will then process a refund or exchange according to your preference.