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You can return most new, unopened items within 30 days of delivery for a full refund. We also cover return postage costs if the error is ours (incorrect or defective item, etc.).
You will receive your refund within a maximum of four weeks after handing your package over to the carrier. However, in many cases, the refund will be processed more quickly. This timeframe includes the transit time for us to receive your return (5 to 10 business days), the processing of your return once received (3 to 5 business days), and the processing time of your bank (5 to 10 business days).
To return an item, simply log in to your account, view the order via the "Completed Orders" link in the "My Account" menu, and click the "Return Item" button. We will send you a confirmation email once the return has been received and processed.
Add a dazzling and terrifying touch to your costume with this assortment of fluorescent Ghost Face® masks . The iconic design combined with fluorescent colors creates a striking visual effect, perfect for Halloween, costume parties, and haunted houses. Ideal for standing out in the dark or under UV light.
Horror Masks
Character: Ghost Face®
Matching fluorescent colors
Iconic and frightening design
Eye-catching visual effect
Lightweight and comfortable to wear
Eye openings
Perfect for Halloween and themed events
At J-Fête Extrême, your satisfaction is our priority. Please review our exchange and return policy:
Costumes can be exchanged within 14 days of purchase, for a different size or for store credit.
From October 10th, costumes are only exchangeable for a different size.
From October 24th onwards, all costume sales are final.
If a costume has a manufacturing defect, please contact us and we will arrange an exchange or a refund.
All unopened party items can be returned for a refund within 30 days of purchase.
To make a request, contact us at j-feteextreme@hotmail.com.
For hygiene and safety reasons, the following items are final sale:
Bags of balloons
Makeup
Contact lenses
Wigs
Tights
If an item is defective or you received the wrong product, please contact us at j-feteextreme@hotmail.com. We will then process a refund or exchange according to your preference.
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